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WebFeb 3, 2024 · Customer service and sales are two key departments in many companies, and they often work together to ensure customer satisfaction. Usually, sales team … WebNov 14, 2024 · When 86% of customers quit doing business with a company due to a bad experience, it means that businesses must approach every support interaction as an opportunity to acquire, retain, or up-sell. Good … WebApr 11, 2024 · What is customer service? Customer service is the support a business provides at every stage of a customer’s journey.This could include answering queries about the benefits of a product or service before a customer has made a purchase or offering after-sales support when the customer uses your product. how to study for sst exam